WHAT OUR GUESTS HAVE TO SAY
After a year planning my daughter’s wedding while she was in London it all eventually happened on the 10th January. I cannot tell you how delighted my husband and I were with the absolutely amazing service we received from your staff. As there were approximately 28 Australians and a couple of Kiwis and Pommies coming over to attend the wedding you can imagine what a mammoth task it was arranging all the accommodation etc, besides trying to ensure that the wedding went off without a hitch. I know I made tons of calls to your staff with various queries and I always received efficient and friendly help. Konika was great with all the accommodation bookings, changes, extra people etc. She was always most helpful and extremely pleasant and efficient.I can’t find the words to tell you how amazing Lee- Anne was. Always a smile in her voice and super efficient, reminding me of little things I may have overlooked. When chatting to her a few days before the wedding she asked what we were doing about dinner on the Saturday evening. She knew we had all these visitors staying over and I told her we were having a braai at our chalet for 48 people and that I had arranged to borrow a big braai from Glenburn. Well she didn’t comment but phoned me the next day to offer us the River Lapa, tables, chairs, cloths, a big braai, charcoal and staff to clean up. Well what a pleasure that was – I don’t know how we would have managed otherwise. Your reception staff were amazing too, I did help them check all the guests in, however it all went off without a hitch. The wedding itself was an absolute success, thanks again to your efficient staff. All the guests, overseas as well as local commented on the amazing venue. We had an absolutely fantastic time!!! After that twenty five of us all went on honeymoon with Kerri and Jon and had an awesome week. It was quite an experience seeing our country though so many strangers’ eyes, they all love it! Thanks again, it was fantastic!!!
I would like to thank you and your staff so sincerely for the superb service we received right from the start of our weekend to when we checked out . You as well as all the staff are truly an asset to the running of Glenburn Lodge. They were welcoming and friendly which made ours and our wedding guests’ stay great. A very big thank you to Cathy and her team at the wedding , what wonderful service ,Cathy! Thank you to the chef and all who had a hand in preparing the food ,it was superb. Thank you Lee-Ann for always being available to assist and for taking such interest in our special needs, as this made things run smoothly and such good service is always commendable to others as well. I would really like you to forward this mail onto the CEO of Glenburn Lodge, as such good service needs recognition.
Thank you Shanè, for your patience and understanding and for giving us lasting memories at your venue. Everything was perfect and our guests were very happy, they loved the venue and the food. Will be sending more couples to your venue, most definitely! Take care and once again thank you!
Thembi and David
We would just like to thank you and the team at the lodge for a wonderful wedding. The people there are very helpful and we really appreciated all the assistance. The waitresses were very friendly and really made it special for us, especially the part where they carried our plates to the table. It was truly a joy working with everyone and once again thank you for making our special day even more special.
Regards Leonora Cilliers
I never really had the chance to thank you and everyone at Glenburn Lodge and Bushwillow for everything. Our wedding was really amazing and exactly what we hoped it would be. The staff were so helpful and friendly and honestly exceeded my expectations. They offered to take the left-over food to the boma when we decided to continue the party there. The guests thoroughly enjoyed the food and kept on commenting how wonderful everything was! If I could have a do-over, I would change absolutely nothing!
Kind Regards Helene Kruger-Franck (20 December 2014)
An amazing wedding venue! My husband and I got married here in May 2014 at the Glenkyle chapel and reception hall. It really was the most gorgeous venue (even at the start of winter) and we could not have asked for a more beautiful setting, fabulous staff or better food!! We had a truly amazing day with friends and family and Glenburn did a fantastic job of helping our day go off brilliantly. The food on the day was actually phenomenal and is still being spoken about! All-in-all, Glenburn has a few kinks to work on but as a wedding venue, we could not have picked better and will never regret getting married there!
Sarah (May 2014)
How do we say thank you to you all for an unforgettable wedding. Thank you for an awesome venue. Thank you for your patience with us on the days before and on our big day aswell. Thank you Lee-Anne for all the arrangements that were done according to our requests and for keeping us calm when we wanted to freak out. Thank you for your friendliness and top customer service. Thanks to Shundu for what you did for us on the day. You are excellent at what you do. You made us feel special and we didn’t have to worry about a single thing. You took care of everything, even when it looked like it was going to rain, you were ready and had a back-up plan. Your service was excellent and your relationship with us will always be treasured. Your team was brilliant and not once did we have to ask for something that was not in place. Everything was just perfect.
Regards Belinda & Pieter (3 October 2014)
We had our fairy-tale wedding at Glencove and stayed the night in the honeymoon suite at Glenburn Lodge and it was fantastic. The staff were great, the venue fantastic, the food excellent and our guest loved staying over in the hotel and garden cottages. We had a great experience and the venue lends itself to fantastic photos. Thank you for all your hard work and excellent service we recieved during Jeandri and Willem Conradie’s Wedding Weekend. Everything was beautifully done. The staff were quick and very sufficient. The food was fantastic. Overall a wonderful and an unforgetable experience. Thank you again.
Cor Le Noble (6 December 2014)
Thank you for everything you are such an awesome coordinator I couldn’t have asked to work with anyone else planning Mr and Mrs Burmeisters wedding. I hope everything in order that side? Eric and the team was just sooo awesome, helped with everything. I will definitely refer Glenburn to my clients.
Kindest Regards Sindy (Wedding Supplier)
Thank you for the most beautiful reception – Eric was very accommodating. Thank you once again for your hard work, and special thanks to Vincent and the chef on duty, the food was awesome. Rick’s family from the UK enjoyed it so much that they booked for an additional night. Patrick and I will definitely be booking there for a weekend.
Kind regards Margie and Patrick Alfonso
We just want to let you know that the whole weekend of our wedding from the Friday to the Sunday, Glenburn was very accommodating of all our needs and guests. Both our functions went really well. We received so much assistance from the staff and the mangers on duty on both days. Everything was really lovely including all the accommodation, the honeymoon suite and the breakfast on Sunday, we really appreciate all the assistance we got. Thank you very much for everything. Yourself, your staff and venue really made our day.
Kind Regards Boitumelo & Tavonga